If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened, and have all original seals intact. Please note that the customer will be responsible for the cost of delivery fees for any items or orders returned to us. In order to book a return, please email us at info@nathanrichardsonhair.co.uk.

Once pick & packed and completed, orders will be delivered through one of our dedicated courier partners. When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. Please note that your billing address must match the address on your bank card statement.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. We normally expect to dispatch orders within 3 working day. We do not dispatch orders on bank holidays and weekends. Weekend deliveries are not guaranteed.

UK DELIVERIES

All orders are through our dedicated courier partners.

Standard Delivery: £5.99 (4-5 working days)

The rates above are for England only.